Anti-Abuse Campaign

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“If I die, it will be your fault,” is just one of the many abusive comments heard by GP reception staff throughout the UK. A survey of 571 Practice Managers, revealed more than 75% of staff suffer daily abuse from patients.

With the majority (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help, today the Institute of General Practice Management (IGPM) launch their campaign to end all abuse towards general practice staff.

Watch the campaign video below.